Ensure and make known that Pechanga business is carried out economically, efficiently, effectively and in accordance with Company policies with the purpose of ensuring accountability.

Comply with PRC and Department Policies and Procedures, Service Guarantees, and safety and emergency procedures.Communicate effectively both verbally and in writing when required to both Guests and Team Members at all levels.Logically and independently plan, organize, and complete work in a timely manner.Protect the assets of PRC by knowing product lines, keeping track of merchandise, adhering to accurate accounting procedures, and in providing customer service.Serve as information resource display knowledge of current and upcoming events.Clean and re stock Gift Shop during slow periods.Assist customers with product selection.Responsible for safeguarding and balancing bank and daily revenue generated by Gift Shop.Perform cash, comp, and credit card sales transactions for Gift Shop.The Retail Attendant provides customer service, assistance, and performs sales transactions for the Gift Shop.Īll Team Members will display a Four Diamond commitment to customer service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino.

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